Support
Need help with OpenMarina? We are here for you.
Contact us
Write to us at [email protected]. We usually reply within 24 hours. You can also report content or users directly in the app.
[email protected]Frequently asked questions
How do I create an account?
Download OpenMarina from the App Store, sign in with your Apple ID or Google account and complete your profile. You must be at least 18 years old to use OpenMarina.
Is live location sharing safe?
Location sharing is completely optional. You decide when to start and stop it. Your position is visible to other users only while sharing is on, and it is removed from the map automatically 30 minutes after your last update. You can also block any user.
How do sea routes work?
OpenMarina calculates a route over water between two points that keeps clear of land and shows the distance and estimated time of arrival. Routes are a planning aid only: always check official nautical charts, notices to mariners and local conditions.
What are sea reports?
Sea reports let sailors mark hazards such as fishing nets, shallows, drifting objects, restricted areas or sudden weather. Other users can confirm reports, and you get a warning when you approach one. Reports expire automatically after a while.
Where does the ship data come from?
Vessel positions come from public AIS (Automatic Identification System) data. Coverage and accuracy depend on the region and on the vessels' own transmitters, so the data is for information only.
Where does the marina data come from?
Marina locations come from OpenStreetMap, a collaborative mapping project. Ratings, reviews and photos are added by the OpenMarina community.
What does Premium include?
Premium adds a weather layer on the map, a highlighted OM profile badge and advanced marina search filters. All core features remain free for everyone.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, and choose OpenMarina. Cancel at least 24 hours before the end of the current period to avoid renewal.
How do I delete my account?
Open your profile settings in the app and tap "Delete Account". Your account and your data are permanently removed from our active systems. Deleting the app alone does not delete your account.
How do I stop marketing emails?
Every marketing email contains an unsubscribe link. You can also write to [email protected]. Service emails about your account may still be sent.
See also our Privacy Policy and Terms of Use.